Returns & Exchanges

All veryDonna designs are created with great attention to detail, and we are confident that you will be happy with your purchase.  In the unlikely event that you are not fully satisfied, please contact us immediately.  Items may be returned for a full refund within 10 days of the date you receive the merchandise, minus the original shipping and handling.  Exchanges will be honored for 30 days.  After 30 days, all sales are final.  Return S&H charges are the customer’s responsibility.  Because our pieces are one-of-a-kind, we strive to provide detailed and accurate descriptions of each item.  Please keep in mind that colors may read differently depending on your computer screen.  Feel free to contact us if you have further questions about a specific item.

Shipping & Handling

All domestic purchases are shipped within 3-5 days of purchase via USPS with delivery confirmation.  International shipping is via USPS First Class.  Please allow additional time for custom requests.  You can be confident that your item(s) will be shipped with the same love and care they were created with!  Each piece will arrive nestled in a velvet storage pouch, boxed and tied with hand-dyed silk ribbon, and suitable for gifting.